Privacy Policy — Melbourne Airport Parking Book Now
How we handle your information
This page explains what we collect when you read our guide to melbourne airport parking, why we collect it, and how you can ask about it. We run an independent information site about airport parking at Melbourne Airport. We do not operate car parks, take parking bookings, or process parking payments.
What this policy covers
Reading time: about 6 minutes
Use the list below to move to the part you need. If you only contact us once with a parking question, the sections on enquiries and your rights are the most relevant. If you browse guides about parking melbourne airport without writing to us, the sections on browsing data and cookies explain what happens.
Sounding — information charted here
What we collect
We collect only what a small guide site needs to answer readers and keep pages working. There are two groups: things you choose to send us, and limited technical records created when pages load.
Enquiry details you provide
When you use our contact page to ask about airport parking, terminal zones, or a correction to a guide, we receive your name, email address, and the text of your message. If you include flight dates or a terminal in order to get a useful answer, we see that too. We do not ask for payment details, booking references, number plates, or passport numbers, so please do not include them.
Browsing and site operation data
Like most sites, our hosting records basic technical information such as pages requested, approximate device and browser type, and time of visit. This helps us find broken links and understand which guides — for example the comparison of Value, Terminal, Premium and Valet options — readers use most. This data is viewed in aggregate and is not used to identify you.
What we do not collect
We do not create accounts, run a booking checkout, or store parking reservations. Your QR code, entry time, and car park payment stay with the official Melbourne Airport booking flow, not with this guide. We also do not run advertising profiles or purchase mailing lists.
We write about places like this Value and Terminal parking area. Reading those guides does not require you to send us personal details.
Enquiries: name + email + message only.
No parking payments or QR codes are held on this site.
Use and purpose
How we use information
Answer. Maintain. Improve.
Reply to your message
We use your email address to respond to the question you sent, for example which car park suits Terminal 3 or how the two-hour booking cut-off works. We do not add you to a newsletter and we do not use the address for marketing.
Keep the guides accurate
Reader notes help us spot out-of-date terminal guidance or unclear booking steps. If several readers ask the same thing about Value South access, we revise that section rather than keeping your details.
Keep the site working
Technical records help us fix errors, block misuse, and check that pages load across devices. This processing is limited to site administration and security.
Legal basis in plain terms
Where privacy law applies, we handle enquiry mail because you asked us to reply, and we handle basic site logs because we have a legitimate interest in running a working guide. Australian Privacy Principles guide how we store and share that material.
Have a question about a car park or terminal? Send it through the help page and we will reply by email.
Contact the guide teamCookies, retention and protection
Short version: we use a small cookie choice record so the site remembers your preference, keep enquiry mail only as long as needed, and store it with basic access controls.
Cookie choice
Consent record only
Our consent tool stores whether you accepted or declined optional cookies. We do not use advertising trackers on this guide. Full detail is on the cookie page.
Retention period
Kept while useful, then removed
Enquiry emails are kept while we handle your question and for a short period afterwards in case of follow-up, generally no longer than 24 months. Server logs rotate on a shorter cycle. When material is no longer needed, we delete it or remove identifying details.
Security steps
Practical safeguards
Access to the mailbox is limited, connections use encryption in transit, and we keep software updated. No online system can promise perfect security, but we keep holdings small so there is less to protect.
Sharing and disclosure
We do not sell personal information and we do not share enquiry details for marketing. Disclosure happens only in narrow cases: a service that helps the site run, or a legal reason that requires it.
Hosting and email providers
Our host stores site files and logs, and our email provider carries contact messages. They handle data only to provide that service and under their own security controls.
Legal requests
If law requires disclosure — for example a valid request from an Australian authority — we provide only what is required and keep a record of the request.
Links to other sites
Guides link to official Melbourne Airport pages and transport pages. Once you follow an outside link, that site's privacy policy applies, not this one.
Official bookings, barriers and QR codes sit with the airport operator. This guide only answers questions before you book.
Your rights and how to ask
You can ask what enquiry information we hold about you, ask us to correct it, or ask us to delete it. To help us find your message, include the email address you wrote from and the approximate date.
How do I request access or correction?
Email [email protected] with the subject Privacy request. We will reply within a reasonable time and may ask you to confirm your identity before sharing enquiry records.
Can I ask you to delete my message?
Yes. Unless we need to keep it for a legal reason, we will delete the enquiry and confirm once done. Aggregate site statistics do not identify you and are not linked to deletion requests.
What about children?
This guide is written for adult travellers planning airport parking. We do not knowingly collect information from children. If you believe a child has written to us, let us know and we will delete the message.
How are changes to this policy shown?
When we update this page we change the date at the top. For material changes we add a short note on the contact page as well. Continued use of the site after an update means you have seen the revised version.
Privacy contact
Melbourne Airport Parking Book Now
Departure Drive, Tullamarine VIC 3045, Australia
Email: [email protected]
Phone: +61 3 9229 4044
Hours: Open 24 hours, 7 days
Related reading: Home for the parking overview, About This Guide for how content is kept current, and How to Book Online for the official booking steps.
